How can we help?
Step-by-step guides for Clinilabs partner clinics.
Getting started
Signing in to the Clinilabs portal, resetting your password and finding your way around.
- Signing in to the Clinilabs portal
- Resetting your password
- Finding your way around the portal
Ordering tests
Registering patients, choosing tests and printing barcodes and request forms.
- Registering a patient and ordering tests
- Choosing tests and profiles
- Printing barcodes and request forms
Samples
Collecting, labelling, packaging and storing samples so they arrive ready to test.
- Collecting and labelling samples
- Packaging samples
- Storing samples and cut-off times
Getting samples to us
Courier collections, sending by post and dropping samples off.
- Booking a courier collection
- Sending samples by post
- Dropping samples off
Results
Tracking progress, viewing reports, urgent results and sharing results with patients.
- Tracking your samples and orders
- Viewing and downloading reports
- Urgent and critical results
- Sharing results with your patients
Consumables
Ordering tubes, swabs, bags and kits, and tracking your deliveries.
- Signing in to consumables ordering
- Placing an order
- Tracking your order
- Missing or damaged items
Using Clinilabs with Semble
Linking Clinilabs as your lab in Semble, and adding tests that aren't in the standard list.
- Adding Clinilabs as your lab in Semble
- Adding Clinilabs tests as products in Semble
Billing
Invoices, paying, statements, overdue invoices and prepaid accounts.
- Your invoices
- Paying an invoice
- Overdue invoices and prepaid accounts