Your invoices

When invoices are sent, what they include and where to find them.

When you're invoiced

Accounts that pay after testing (post-paid) receive an invoice for each month's tests, early in the following month. Invoices are usually sent in the first week of the month. The invoice is emailed to your clinic's finance contact.

Accounts that pay in advance (prepaid) are covered in Overdue invoices and prepaid accounts.

What's on an invoice

• each patient order in the period, with its order number, date and tests
• your agreed price for each test
• the total, the payment terms (normally 14 days from the invoice date) and the due date

Getting invoices to the right person

Tell us who should receive invoices and statements, and we'll send them to that address as well as, or instead of, your main clinic email.

A charge looks wrong?

Email info@clinilabs.co.uk with the invoice number and the order in question before the due date, and we'll look into it.